Our airline safety feature is powered by AirlineRatings.com. This feature gives airlines a
ratings score, based on their health and safety policies in the wake of COVID-19.
Travellers are able to see individual airline scores for each of the following measures:
- Face masks mandatory
- Plane deep cleaned daily
- Flight crew wearing PPE
- Passenger sanitation packs provided
- Changes to food service
We launched the ratings based on in-depth customer insights relating to flight safety
concerns in the wake of the COVID-19 pandemic. A June survey* of over 850 travellers
highlighted that airlines’ approach to passenger and crew wellbeing was the most important
element to help reduce traveller anxiety and inform flight selection, followed by health
screening processes and enhanced cabin cleaning processes.
If you do have any questions about this feature, please do get in touch with our Partner Services team.
*Based on survey of 851 participants from the UK, US and Australia, between 5th and 8th of June 2020