The updated payment policy which should be implemented by all partners by 13th January 2018 is attached below.
The Skyscanner Partner Success Management team will be actively monitoring and enforcing the policy from this date. This policy will be sent to all flights partners in our January newsletter.
This deadline is to achieve compliance with the Second EU Payment Services Directive (PSD2) which comes into force on 13 January across the EU and Iceland, Liechtenstein and Norway.
Please note that the UK has implemented PSD2 (and other changes to the law affecting consumer payments) via the Payment Services Regulations 2017 (PSR). The terms of PSR are more extensive than the terms of PSD2 and effectively ban the application of surcharges to any form of consumer payment method, including PayPal and AmEx (as well as debit and credit cards). PSR will apply where one or more Payment Service Provider in the transaction is located in the UK.
It is therefore important that partners identify the provisions in each country to ensure compliance at a local level.
Partners should also advise Skyscanner if they are aware of any coding changes which Skyscanner needs to make to ensure partner compliance, such as the amendment of any hard coding regarding pricing which could impact accuracy.
Please note that we took the opportunity to also update the payment policy for Denmark, Norway and Finland to reflect customer expectation for majority payment, which are detailed in the attached cards policy.