Skip to main content

[14-05-2026] Partner Portal Outage
Our internal teams have identified the cause of the Partner Portal outage and have implemented a fix. Please allow time for the changes to make it to production. If you're still have issues after 2 hours, please reach out to our team by raising a new ticket and referencing the outage.

[14-05-2026] Skyscanner Travel APIs
We are glad to report that the service disruption is now RESOLVED. For more information, you can follow our Affiliate Status Page: https://statuspage.incident.io/skyscanner-affiliates/

We are introducing daily content suppression updates and a Partner Portal dashboard for full details across most Flight content.
If any content was suppressed in the last day, you will receive a daily message with a link.
For a limited time, both the new and current channels will be used, duplicate messages can be matched by ticket number.

How do I retrieve the Static/Non-Bookable Content needed to power my Hotels API Integration?

Updated

In order to retrieve non-bookable content to enrich the user experience, you need to call 2 different endpoints, in our Content & Reviews APIs, each servicing different types of information. The Hotels Content API provides descriptive information about hotels, including standardised attributes, amenities, policies, and media. The Hotels Reviews API provides traveller-written reviews for specific hotels. 

Please note that the Hotels Review API does not contain any traveller-submitted photos at this point.

Related articles