If you have a technical query, want to report a price issue or notice a missing flight on our website, please get in touch with us using this form.
To expedite the process please make sure you provide us with as much detail as possible:
- Please note if the issue affects multiple markets or end users;
- Wherever applicable, include screenshots of the issue;
- Wherever applicable, please send us API request/responses;
- If possible, please send us examples for searches that are far enough in the future;
- Please enter the details of the affected results, for example Airline name/ID, flight number and flight times for Flights;
- Wherever applicable, relevant documentation for API changes;
- Wherever applicable, please send us Skyscanner website URLs that can directly take us to the specific problematic itinerary/route.
Including these details will avoid delaying the investigation due to incomplete information.
In order for us to better process your requests, please submit a new ticket for each new issue.