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[16-09-2025] Partner Portal Outage Resolved
Our internal teams have identified the cause of the Partner Portal outage and have implemented a fix.
Please allow time for the changes to make it to production. If you still have issues after 2 hours, please reach out to our team by raising a new ticket and referencing the outage.

Skyscanner Partner Support Help Center home page
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  1. Skyscanner Partner Support
  2. Skyscanner Flights
  3. FAQs

FAQs

  • Why my offers are not present in results?
  • How We Handle Price Rounding and Sorting?
  • What is the best way to get in touch with you?
  • Can I give you a call?
  • Why is the price different from the API response?
  • How does Skyscanner determine the "best" itinerary order?
  • Why isn't the carrier's logo shown in the itinerary?
  • How do you display price for more than one passengers?
  • What carrier do you display in search results?
  • Are there any user searches that do not trigger an API request?
  • What can I do if I see any price discrepancies on the Skyscanner website?
  • Which currency should the API prices be in?
Skyscanner Partner Support