Payments: I didn’t receive my payment on time, what should I do?

If you recently made any changes to your bank account information, there are security checks to vet and process all updates by impact.com's Compliance team to protect our partners and their funds

If that's the case, please raise a Support ticket with impact.com team via the partner management platform and you will receive instructions on how to resolve the matter. Please also refer to the Impact Finance help articles to receive more guidance for the payment processes.If you did not make any changes and still did not receive the payment, please reach out to your dedicated Account Manager or [e-mail].