Skip to main content

[14-05-2026] Partner Portal Outage
Our internal teams have identified the cause of the Partner Portal outage and have implemented a fix. Please allow time for the changes to make it to production. If you're still have issues after 2 hours, please reach out to our team by raising a new ticket and referencing the outage.

[14-05-2026] Skyscanner Travel APIs
We are glad to report that the service disruption is now RESOLVED. For more information, you can follow our Affiliate Status Page: https://statuspage.incident.io/skyscanner-affiliates/

We are introducing daily content suppression updates and a Partner Portal dashboard for full details across most Flight content.
If any content was suppressed in the last day, you will receive a daily message with a link.
For a limited time, both the new and current channels will be used, duplicate messages can be matched by ticket number.

Skyscanner Partner Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Skyscanner Partner Support
  2. Affiliate & Travel APIs
  3. Impact Partner Platform

Impact Partner Platform

  • Payments: I didn’t receive my payment on time, what should I do?
  • Partner Platform: What is impact.com?
  • How can I access the Skyscanner partner programme on impact.com?
  • Partner Platform: I am a Skyscanner affiliate partner and already have an impact.com account, but I am asked to reset my password. How can I do it?
  • Partner Platform: I am a Skyscanner affiliate partner and already have an impact.com account, but I am unable to log in. How can I do it?
  • Partner Platform: I already have an impact.com account, but I would like to join the Skyscanner Affiliate programme. How can I go about doing that?
  • Partner Platform: I am trying to create a new impact.com account to start my partnership with Skyscanner, but I am having issues. What do I do?
  • Reporting & Tracking: How can I access my reporting dashboard on impact.com?
  • Products: Where can I find the promotional products on impact.com?
  • Products: If I am only requesting for Flights API, do I still need join impact.com?
  • Payments: How can I get paid on impact.com?
  • Payments: When will I get my commissions?
  • Payments: I have already created my impact.com, but I would need to change my account currency. How do I do that?
  • Payments: What is the currency exchange rate used to convert my commissions?
Skyscanner Partner Support