To securely share your credentials with Skyscanner, you will first receive from one of our team members a 1Password link with a key.
Please encrypt a .txt file with your authentication details or access credentials using the provided encryption key, and send the encrypted file back to us using the same Zendesk thread we will open with you.
Once we receive your encrypted .zip file, we’ll be ready to proceed. Please avoid sharing unencrypted secrets through email or other unsecured channels.
How to create an encrypted .ZIP file
A)On Windows (using 7-Zip)
- Download and install 7-Zip from 7-zip.org.
- Right-click the file or folder you wish to compress.
- Select 7-Zip > Add to archive…
- In the dialog box, configure:
- Archive format: ZIP
- Encryption method: AES-256
- Enter a strong password
- Click OK to create the encrypted ZIP file.
B.1)On macOS (using Terminal)
- Open Terminal.
- Run:
zip -e filename.zip file_or_folder
- Replace filename.zip with your desired file name and file_or_folder with the actual item.
- Enter and confirm the password when prompted.
B.2)Alternative on macOS (using Keka):
- Download Keka from keka.io.
- Open Keka and choose ZIP as the format.
- Set a password in the encryption section.
- Drag and drop your file or folder into the Keka window to generate the encrypted ZIP.
If you have any questions, feel free to contact us at partnersupport@skyscanner.net .