Daily conversion rates are updated once per day from the XE.com API; the rates are locked-in at 1700 UTC but may take an hour or two after that to propagate through various layers of service cache. Historical rates are not maintained as we only get 'live' daily rates.
[17-09-2025] Partner Portal Outage Resolved
Our internal teams have identified the cause of the Partner Portal outage and have implemented a fix.
Please allow time for the changes to make it to production. If you still have issues after 2 hours, please reach out to our team by raising a new ticket and referencing the outage.