In new v5 reports a better job of identical search events de-duplication is done. If a traveller makes an identical search in the same environment (device, browser), we no longer count those instances as individual searches, these are combined as a single search intent and counted as one.
[17-09-2025] Partner Portal Outage Resolved
Our internal teams have identified the cause of the Partner Portal outage and have implemented a fix.
Please allow time for the changes to make it to production. If you still have issues after 2 hours, please reach out to our team by raising a new ticket and referencing the outage.