The empty destination (airport, city or country) is caused by MULTI-CITY trips. For multi-city we can’t definitively say what the person’s destination is (e.g. if they travel MEL-SYD-DPS-MEL was their destination SYD, DPS or MEL?). So partners are encouraged to use leg/segment information for every search / redirect to define their own logic in the case of multi-city trips.
[17-09-2025] Partner Portal Outage Resolved
Our internal teams have identified the cause of the Partner Portal outage and have implemented a fix.
Please allow time for the changes to make it to production. If you still have issues after 2 hours, please reach out to our team by raising a new ticket and referencing the outage.