In Partner Portal we filter out events without certain values (when device type is not available in particular - this would affect charts and other reporting). However, in TI reports we have no such filtering and include all events in redirects reports, even if they don’t have the device type (mobile/desktop/app). That’s why in TI redirects we experience about 7% more redirect events.
[17-09-2025] Partner Portal Outage Resolved
Our internal teams have identified the cause of the Partner Portal outage and have implemented a fix.
Please allow time for the changes to make it to production. If you still have issues after 2 hours, please reach out to our team by raising a new ticket and referencing the outage.