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[17-09-2025] Partner Portal Outage Resolved
Our internal teams have identified the cause of the Partner Portal outage and have implemented a fix.
Please allow time for the changes to make it to production. If you still have issues after 2 hours, please reach out to our team by raising a new ticket and referencing the outage.

Skyscanner Partner Support Help Center home page
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  1. Skyscanner Partner Support
  2. Skyscanner Car Hire
  3. FAQs

FAQs

  • Car Hire Ranking Report Definitions
  • Why are you not returning quotes from our API from a specific vendor?
  • Why are you not returning results on a specific location?
  • Vendor logo is missing?
  • My star rating (*****) on Skyscanner is out of date/inaccurate. Can this be updated?
  • When a user searches on Skyscanner, does it require a call to our API every time?
  • Updated brand logo? Please let us know
  • What is the best way to get in touch with you?
  • Skyscanner is not showing one of the rates I offer, what can I do?
  • What can I do to improve my conversion rates?
  • Why is my value score low?
  • Can I integrate with your camper van product?
Skyscanner Partner Support