Do you have an example of a property that is included in your property feed that is currently not showing on Skyscanner?
Q: When did you add it?
A: We run our data release three times a week, therefore we may not be showing the most up to date catalogue at all times. Please wait for our next data release to go through or feel free to ask us when our next data release will be deployed.
Q: Does your property feed include the following mandatory requirements?
Hotel name using unicode latin character set
Address - is it split out in the following fields
Country Code (ISO)
Geographic coordinates - Latitude/longitude - is this accurate?
Hotel id (internal)
A: The above list are mandatory requirements when considering a property in our data release, therefore if the feed is missing any of these then this would result in us dropping the property. Please update the feed and the issue should be resolved within our next release.
Q: Does the feed match the other properties on Skyscanner i.e name, address etc.?
A: If you provide a different property name/address/geo coordinates there is a high likelihood that your property will not be matched during the data release. Therefore, it is important to check that the data in the feed is most accurate. If you believe the data that is currently on Skyscanner to be inaccurate, please contact us providing as much detail as possible.
Q: Is the property currently live on Skyscanner through another provider?
A: If the property is not currently live on Skyscanner it may be that you are the first partner to provide this property. This can sometimes happen with small independent properties. Unfortunately, in these cases the property will most likely be dropped due to the fact we cannot match it to another feed that would validate it.
If this does not answer your question/issue with missing properties, please feel free to reach out and contact us and we will investigate.