First, a commercial agreement must be in place between Skyscanner and your organization. Your Skyscanner Commercial Manager will raise an internal ticket with your contact information. At this point, the Partner Services Team will reach out to you for the relevant technical documentation, logos, any technical or operational limitations, and any questions related to our new partner survey. We ask that you fill out the survey with as much detail as possible to ensure a smooth integration. Please note that we cannot proceed with any development work until the technical survey has been filled out with all mandatory information (including access and credentials to your production environment).
Please also note that we only work with production environments. No development work will be done on a test/staging environment.
Once all of the technical requirements have been collated, the integration is placed into our development queue where it will be picked up by one of our Partner Engineers so that the API development can begin. This involves implementing the quote API, deeplink and tracking.
Once this is complete, the first round of smoke testing (on test environment) occurs. We test aspects such as the deeplinking, price accuracy, tracking, mobile optimisation. The integration is then passed to our Partner Test Team to run a full in depth QA test.
If no issues are raised during the testing phase, we can deploy to our production (live) environment. We will be in touch with you prior to release to confirm a go-live date.
We cannot specify a timeline for this process, however we ensure to keep you in the loop every step of the way. In terms of setting a go-live date, this is unfortunately not something we can support until the final stages of development have been completed.