Our dedicated engineering teams will be continuing our load testing on all inbound traveller requests from Skyscanner to our flight partners APIs. In addition to real user requests, we will also be adding synthetic traffic – representative of real traveller data. The purpose of this test: to validate our systems for future growth and as a result, we will be validating load at 20% above our historical peak.
1. When will the testing take place?
There will be a round of testing between 11am and 5pm BST on Monday, 22 July 2019.
2. Why are you running these tests?
As mentioned above, Skyscanner wants to ensure that our systems and our partners’ systems can continue to operate a high level of service and that the traveller experience is optimised during peak traffic periods.
3. Why are you including synthetic traveller requests?
By adding these series of requests, it will allow our teams to identify any potential issues and corresponding solutions ahead of anticipated traveller growth during peak traffic periods. This will also help Skyscanner ensure that we continue to offer the best experience for our travellers.
4. How will partners be affected by these tests?
During the testing period, please expect your API to see a gradual increase in the number of requests from Skyscanner to retrieve prices. Please note however that partners will not see a corresponding increase in redirects.
5. When will my services return to normal?
Following the conclusion of the test at 5pm BST, partners should see services return to normal.
6. Will you be sharing your findings with partners?
Whilst there are no plans to issue an external report, if we identify specific issues with any partners, our dedicated Partner Success Management team will be in touch directly.
We encourage partners to log in to the Partner Portal during the testing period, as you will have the ability to monitor the volume of live requests.
Please make note of this date and information. Feel free to contact us on this form if you have any questions or concerns.
Partner Success Team